Privacy policy

PRIVACY POLICY

Last Updated: April 09, 2026

This Privacy Policy describes how INTRIGO EOOD (hereinafter referred to as "we", "us", "our", or the "Controller") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.nevrseen.com (the "Site").

1. DATA CONTROLLER DETAILS

The Controller of personal data is:

  • Company: INTRIGO EOOD

  • UIC: 200954298

  • Registered Office: 9 Romen Rolan St., Dimitrovgrad, 6400

  • Email: info@nevrseen.com

2. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Performance of a Contract: To process and deliver your order.

  • Legal Obligation: For tax and accounting reporting purposes (pursuant to the Accountancy Act).

  • Legitimate Interest: To improve our services and the security of the Site.

  • Consent: For marketing purposes (newsletter subscription).

3. WHAT INFORMATION WE COLLECT

  • Contact Data: Name, delivery address, phone number, and email address.

  • Order Information: Purchase history, payment method (we do not store bank card data; they are processed by licensed payment service providers).

  • Automatically Collected Data: IP address, device, and browser information through "cookies."

4. DISCLOSURE OF DATA TO THIRD PARTIES

To fulfill your order, we provide your data to the following categories of recipients:

  • Courier Companies: "Econt Express" EOOD (for goods delivery).

  • Hosting and Platforms: Shopify (software platform provider).

  • Accounting Services: For invoice processing and tax reporting.

5. DATA RETENTION PERIOD

  • Data collected for sales purposes is stored for a period of 5 years after the completion of the contract (for protection against legal claims).

  • Data contained in accounting documents (invoices) is stored for a period of 10 years, in accordance with the requirements of the Bulgarian Accountancy Act.

6. YOUR RIGHTS UNDER GDPR

As a user, you have the following rights:

  • Right of Access: To know what data we keep about you.

  • Right to Rectification: To request the correction of incorrect data.

  • Right to Erasure ("Right to be Forgotten"): When the data is no longer necessary for the original purposes.

  • Right to Restriction of Processing.

  • Right to Data Portability.

  • Right to Withdraw Consent: (e.g., for the email newsletter).

You can exercise these rights by writing to us at: info@nevrseen.com.

7. CHILDREN'S DATA

The Site is not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us via the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals who are under 16 years of age.

8. COMPLAINTS TO THE SUPERVISORY AUTHORITY

If you believe your rights have been violated, you have the right to file a complaint with the national supervisory authority: Commission for Personal Data Protection (CPDP)

  • Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

  • Tel: 02/91-53-518

  • Website: www.cpdp.bg

9. COOKIES

Like many websites, we use "cookies" on our Site. For specific information regarding the "cookies" we use in connection with providing our store with Shopify, see https://www.shopify.com/legal/cookies. We use "cookies" to provide and improve our "Site" and our "Services" (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the "Services" (in our legitimate interests to administer, improve, and optimize the "Services"). We may also allow third parties and service providers to use "cookies" on our "Site" to better personalize services, products, and advertisements on our "Site" and other websites.

Most browsers automatically accept "cookies" by default, but you can choose to set your browser to remove or reject them through browser controls. Please note that removing or blocking "cookies" may negatively impact your user experience and may result in the improper functioning or unavailability of some of the "Services," including certain features and general functionality. Furthermore, blocking "cookies" may not fully prevent how we share information with third parties, such as our advertising partners.

10. CONTACT

If you have questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call +359878491262, email info@nevrseen.com, or contact us at 43 Knyaginya Maria Luiza Blvd., Plovdiv, 4000, BG.

For the purposes of applicable data protection laws, and unless expressly stated otherwise, we are the controller of your personal data.